2008 Top 10 Business Priorities (Global)
1. Improving business processes
2. Attracting and retaining new customers
3. Creating new products and services (innovate)
4. Expanding into new markets or geographies
5. Reducing enterprise cost
6. Improving enterprise workforce effectiveness
7. Expanding current customer relationship
8. Increasing the use of information/analytics
9. Targeting customers and markets more effectively
10. Acquiring new companies and capabilities (M&A)
(Source : Gartner EXP Survey 2008)


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